At Get Training Limited, we are committed to providing high-quality in-house courses and a straightforward booking experience. We understand that sometimes plans change. Please read our returns and refunds policy carefully to understand your options.

Transfers, cancellations and postponement

Should you cancel your course less than 30 days prior to your start date you will be liable to pay the full course fee to Get Training Limited. If your booking is received within the 30 day period this still applies. A substitute candidate may be provided at no cost. Notification of any cancellation or transfer must be made in writing to the Centre Manager at the office: 26 Snow Hill, Wolverhampton, WV2 4AD.

Charges and payment

The charges for Training Services which are subject to booking shall be due prior to the commencement of your course. A deposit will be required upon completion of the booking which is non-refundable, unless you wish to change your course start date, where 30 days or more is required. In the event the client fails to make payment in accordance of booking, Get Training Limited may charge interest at the statutory interest rate specified in the Late Payment of Commercial Debts (Interest) Act 1998 and amendments thereto Training Services. For customers paying via Get Training Limited’s finance package, once your finance agreement has been signed, you will be given 14 days from when you signed your agreement to cancel. Finance should be in place at least 20 days prior to your course start date, unless agreed in writing from Get Training Limited.

Warranty

Get Training warrants that in carrying out the Training Services it has and will exercise all reasonable skill and care to be expected of a professional, experience in such work.

Termination

Either party may terminate this Agreement by written notice:

If the other party fails to remedy a material breach of this agreement within 30 days of written notice identifying the breach and notifying of an intention to terminate; and/or if the other party makes any voluntary arrangement with its creditors or enters into administration (whether or not pursuant to a court order) or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation or it deemed under Section 123 of the Insolvency Act 1986 to be unable to pay its debts or it dissolved; and/or the other party threatens to cease to carry on business.

Contact Us

If you have any questions about our returns and refunds policy, please don’t hesitate to contact us:

Get Training Limited

26 Snow Hill, Wolverhampton, WV2 4AD

Email: enquries@gettraining.com

Phone: 0844 414 1330

Website: www.gettraining.com